EFFECTIVE JUNE 25, 2020
Orcas Web is an information technology service provider. Headquartered in Eastsound, Washington, we provide web hosting solutions to our customers (“Services”).
Orcas Web respects the privacy of every individual who visits www.Orcasweb.com (“Website”) and/or purchases its Services. This Privacy Policy is our commitment to transparency in communicating how Orcas Web collects, uses, and discloses the information that is collected from you, the visitor of its website and/or customer as well as the choices you have with respect to the information.
Orcas Web respects the privacy of every individual who visits www.Orcasweb.com (“Website”) and/or purchases its Services. This Privacy Policy is our commitment to transparency in communicating how Orcas Web collects, uses, and discloses the information that is collected from you, the visitor of its website and/or customer as well as the choices you have with respect to the information.
SCOPE OF POLICY
This Privacy Policy applies to how we collect, use, and disclose information from the following individuals:
This Privacy Policy applies to how we collect, use, and disclose information from the following individuals:
- Customers – individuals who register, on their own or on behalf of an entity, to use Orcas Web Services with the creation or administration of an Orcas Web account.
- Event/Marketing Participants – individuals who provide their information to Orcas Web when they register for Orcas Web webinars, subscribe to marketing material, participate in surveys or contests, or attend other Orcas Web events.
- Website Visitors – individuals who visit Orcas Web’s Website and opt to provide contact information including an email address to receive communications from Orcas Web. For purposes of this Privacy Policy, a Website Visitor does not include an individual who visits a website hosted by Orcas Web but owned and operated by a Orcas Web customer.
This Privacy Policy does not apply to a Customer’s website. Our Customers are responsible for the information they or their end users store in our hosting environment as well as compliance with applicable laws and regulations, and Orcas Web’s terms related to the collection and storage or personal information.
INFORMATION WE COLLECT
Customers
Orcas Web asks for your account information which includes your name, email address, physical address, phone number, credit card information, and website domain. By voluntarily providing Orcas Web with your account information, you represent that you own and consent to our use of such personal data.
Event/Marketing Participants
Orcas Web may ask for your name, email address, physical address, and phone number. Participation in events, surveys, contents, or subscribing to marketing material is voluntary and you may choose whether or not to participate and therefore disclose this personal data.
Website Visitors
At your option, Orcas Web asks and may collect your name, email address, physical address, and phone number. In addition, we also collect information such as web server logs, internet protocol (IP) addresses, browser type, or other information as part of aggregated data.
Orcas Web may use cookies, beacons, tags, and other tracking technologies to gather demographic information about you, identify your visits to our Website, other interactions with our Website, and personalize your search experience on our Website. We gather information such as internet protocol (IP) addresses, internet service provider (ISP), operating system, browser type, date/time stamp, and store it in log files. To collect this information, a cookie, a standard feature of a website that allows us to store a small amount of data on your computer to allow our web servers to recognize you, may be set on your computer or device when you visit our Website.
You can control how websites use cookies by changing your cookie settings (www.aboutcookies.org), but your modification may limit your use and functionality of some of the features on our Website.
Customers
Orcas Web asks for your account information which includes your name, email address, physical address, phone number, credit card information, and website domain. By voluntarily providing Orcas Web with your account information, you represent that you own and consent to our use of such personal data.
Event/Marketing Participants
Orcas Web may ask for your name, email address, physical address, and phone number. Participation in events, surveys, contents, or subscribing to marketing material is voluntary and you may choose whether or not to participate and therefore disclose this personal data.
Website Visitors
At your option, Orcas Web asks and may collect your name, email address, physical address, and phone number. In addition, we also collect information such as web server logs, internet protocol (IP) addresses, browser type, or other information as part of aggregated data.
Orcas Web may use cookies, beacons, tags, and other tracking technologies to gather demographic information about you, identify your visits to our Website, other interactions with our Website, and personalize your search experience on our Website. We gather information such as internet protocol (IP) addresses, internet service provider (ISP), operating system, browser type, date/time stamp, and store it in log files. To collect this information, a cookie, a standard feature of a website that allows us to store a small amount of data on your computer to allow our web servers to recognize you, may be set on your computer or device when you visit our Website.
You can control how websites use cookies by changing your cookie settings (www.aboutcookies.org), but your modification may limit your use and functionality of some of the features on our Website.
HOW WE USE YOUR INFORMATION
Orcas Web uses the information it collects about you in the following ways:
Orcas Web uses the information it collects about you in the following ways:
- To respond to any requests from you regarding sales and support.
- To contact you regarding any agreements or accepted terms that you may have with Orcas Web for the Services.
- To provide you with marketing emails, special offers, advertising campaigns, or newsletters.
- To provide you with information logs associated with the use of Orcas Web’s Services.
- To contact you regarding functionality changes to our Services or Website.
- To develop new features and functionality to our Services and Website.
- To collect payment and bill for our Services.
- To help personalize searches.
- To diagnose problems.
- To find and prevent fraud.
- To register your domain and IP address through ARIN (American Registry for Internet Numbers).
- To carry out other purposes as disclosed to you through the Website, or found in terms or an agreement between you and Orcas Web.
- Process for other purposes for which we obtain your consent.
HOW WE SHARE INFORMATION
Orcas Web shares the information it collects about you in the following ways:
Orcas Web shares the information it collects about you in the following ways:
- Third Party Providers – Orcas Web may share your information with third party providers that provide services on our behalf. These companies may assist with marketing support, processing credit card payments, providing sales leads, and customer support. Third party providers may only process personal information pursuant to Orcas Web’s instructions, and in compliance with Privacy Policy and other applicable regulations (e.g. EU-US Privacy Shield framework).
- Advertising – Based on the cookies and other tracking devices, we may work with advertising companies to display ads that may be of interest to you.
- Business Transactions – To provide information to a third party in the event of any disposition of all or any portion of our business (e.g. reorganization, sale, assignment, bankruptcy).
- Aggregated or De-identified Data – We may disclose or use aggregated or de-identified information with third party providers for research purposes relating to our Services.
- As Required by Law or Similar Investigations – To comply with legal obligations (e.g. subpoena) or investigate potential legal violations. Orcas Web may be required to share personal data in response to lawful requests from public authorities including to meet national security and/or law enforcement requirements.
- Safety – We may disclose your information to protect and defend the safety of Orcas Web in connection with investigating and preventing fraud or security issues.
- Consent – Orcas Web may share your information with your consent.
YOUR CHOICES
You may unsubscribe from receiving promotional or marketing emails from Orcas Web at any time by using the “unsubscribe” link in the email received, or by emailing us at support@Orcasweb.com. As outlined in the Section, Information We Collect, you can also control your cookie settings.
With respect to your account information, you may update, correct or delete information that you provided to us by logging into your Orcas Web account or contacting us at support@Orcasweb.com.
You may unsubscribe from receiving promotional or marketing emails from Orcas Web at any time by using the “unsubscribe” link in the email received, or by emailing us at support@Orcasweb.com. As outlined in the Section, Information We Collect, you can also control your cookie settings.
With respect to your account information, you may update, correct or delete information that you provided to us by logging into your Orcas Web account or contacting us at support@Orcasweb.com.
DATA RETENTION AND SECURITY
When Orcas Web no longer has a legitimate business need (e.g. termination of a Customer agreement) to process your personal information, we will either delete or anonymize it.
Orcas Web takes all reasonable steps to protect information received from you from loss, misuse or unauthorized access, disclosure, alteration, and/or destruction. We maintain technical, physical, and administrative safeguards to secure your information, and we use industry standard Secure Socket Layer (SSL) encryption for your data that is transferred over the internet. Despite its use of encryption, Orcas Web cannot guarantee any method of transmission of information over the internet is 100% secure. If you have any questions about the security of your personal information, please contact us at privacy@Orcasweb.com.
When Orcas Web no longer has a legitimate business need (e.g. termination of a Customer agreement) to process your personal information, we will either delete or anonymize it.
Orcas Web takes all reasonable steps to protect information received from you from loss, misuse or unauthorized access, disclosure, alteration, and/or destruction. We maintain technical, physical, and administrative safeguards to secure your information, and we use industry standard Secure Socket Layer (SSL) encryption for your data that is transferred over the internet. Despite its use of encryption, Orcas Web cannot guarantee any method of transmission of information over the internet is 100% secure. If you have any questions about the security of your personal information, please contact us at privacy@Orcasweb.com.
LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION
For individuals in the EEA, Orcas Web’s legal basis for collecting and using your personal information will depend on the personal information collected and the specific context in which we collect it. Orcas Web will process personal information from you where, a) we have your consent to do so, b) where processing is necessary for Orcas Web to perform Services pursuant to an agreement, or c) where processing is in our legitimate interests. and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information, or may otherwise need the personal information to protect your vital interests or those of another person. At any time, you have the right to withdraw or decline consent. If you do not provide the requested information, Orcas Web will not be able to perform Services for you. Also, you have the right to object where we rely on our legitimate interests to process your personal information.
For individuals in the EEA, Orcas Web’s legal basis for collecting and using your personal information will depend on the personal information collected and the specific context in which we collect it. Orcas Web will process personal information from you where, a) we have your consent to do so, b) where processing is necessary for Orcas Web to perform Services pursuant to an agreement, or c) where processing is in our legitimate interests. and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information, or may otherwise need the personal information to protect your vital interests or those of another person. At any time, you have the right to withdraw or decline consent. If you do not provide the requested information, Orcas Web will not be able to perform Services for you. Also, you have the right to object where we rely on our legitimate interests to process your personal information.
INTERNATIONAL TRANSFERS
Orcas Web is a US company and stores your information in its data centers in the United States or, in limited cases, in the Netherlands. Orcas Web may transfer your personal information to countries other than the country in which you live. Whenever Orcas Web transfers personal information originating from the EEA or Switzerland to other countries not deemed adequate under applicable data protection law, it will do so on the basis of the Privacy Shield Frameworks or EU Standard Contractual Clauses.
Orcas Web is a US company and stores your information in its data centers in the United States or, in limited cases, in the Netherlands. Orcas Web may transfer your personal information to countries other than the country in which you live. Whenever Orcas Web transfers personal information originating from the EEA or Switzerland to other countries not deemed adequate under applicable data protection law, it will do so on the basis of the Privacy Shield Frameworks or EU Standard Contractual Clauses.
CHILDREN
Our Website and/or Services is not directed at children and our services are designed for businesses. We do not knowingly collect information from or about children under 13 years of age, and use of our services by children under 13 years of age is forbidden.
Our Website and/or Services is not directed at children and our services are designed for businesses. We do not knowingly collect information from or about children under 13 years of age, and use of our services by children under 13 years of age is forbidden.
CHANGES TO PRIVACY POLICY
Orcas Web reserves the right to modify this Privacy Policy at any time, however, should we change the Privacy Policy in a material way, a notice will be posted on our website along with the updated Privacy Policy. If you disagree with the changes, you may terminate your Services.
Orcas Web reserves the right to modify this Privacy Policy at any time, however, should we change the Privacy Policy in a material way, a notice will be posted on our website along with the updated Privacy Policy. If you disagree with the changes, you may terminate your Services.
CONTACT US
If you have any questions or concerns over this Privacy Policy or wish to exercise any of your statutory rights, please contact us at:
Orcas Web, LLC Privacy Matters
c/o Orcas Online Inc
PO Box 1901
Eastsound, WA 98245 USA
Email – support@Orcasweb.com
If you have any questions or concerns over this Privacy Policy or wish to exercise any of your statutory rights, please contact us at:
Orcas Web, LLC Privacy Matters
c/o Orcas Online Inc
PO Box 1901
Eastsound, WA 98245 USA
Email – support@Orcasweb.com
